Say goodbye to endless scrolling, confusing listings and weeks of uncertainty as we guide you through the paperwork and into your new home. We know a little stress is unavoidable – it’s a big step, after all – but, over the years, we’ve learnt the best ways to get you moved in without completely disrupting your life.
We don’t do uncertainty. You’ll always know exactly where you are in the process and what your next steps are.
We know property management and have high standards, so we don’t just rent any old properties.
We partner with ethical, reputable landlords. Together we work hard to provide high-quality, well-maintained homes so you can feel comfortable and secure in your new home from day one.
We’ll support you every step of the way through this exciting new move, from helping you find the perfect property that ticks all your boxes to signing the lease and handling maintenance throughout your tenancy.
On the big day, one of our team will meet you at your new home and ask you to sign the check-in inventory (done earlier) and any other outstanding documents.
Finally, we’ll hand you the keys and your tenant pack with all the information you might need.
Once you’re settled in and comfortable, we ask that you download our app and familiarise yourself with the agreement and our Maintenance Mandate.
All fees are Inclusive of VAT
| Holding Deposit (per tenancy) | One week’s rent. This is to reserve a property. It can be withheld under certain circumstances that breach our agreement. |
| Security Deposit (per tenancy. Rent under £50,000 per year) | Five weeks rent. This covers damages or defaults on the part of the tenant during the tenancy. |
| Security Deposit (per tenancy. Rent of £50,000 or over per year) | Six weeks rent. This covers damages or defaults on the part of the tenant during the tenancy. |
| Late Payment (More than 14 days overdue) | Interest of 3% above the Bank of England base rate. |
| Lost Key(s) or other Security Device(s) | If you lose your keys, you’re liable for the cost of replacement keys and, if a lock needs to be changed, you’ll be expected to pay for the locksmith, new lock and replacement keys for us and the landlord.
If extra costs are incurred there will be a charge of £15 per hour (incl. VAT) for the time taken replacing lost key(s) or other security device(s). |
| Variation of Contract (Tenant’s Request) | £50.00 (incl. VAT per agreed variation). This covers the costs associated with taking the landlord’s instructions as well as the preparation and execution of new legal documents. |
| Change of Sharer (Tenant’s Request) | £50.00 (incl. VAT per replacement tenant or any reasonable costs incurred if higher. This covers the costs associated with taking the landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents. |
| Early Termination (Tenant’s Request) | If you want to leave your contract early, you’ll be liable for the rent due up to the start date of the replacement tenancy and the cost of re-letting the property*. |
*These costs will be no more than the maximum amount of rent outstanding on the tenancy.
You’ll need to complete a BRH application, forming an agreement between you and BRH. This also provides us with the necessary information to carry out a credit and reference check on all applicants.
We’ll also require copies of the following documents:
If you don’t have a current account, please discuss this with us before applying as we may be able to help.